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  1. Email Growth Mitigation Techniques Email Growth Mitigation Techniques    Check out this presentation with screen shots and step by step guides on how to manage your email at UBC (Fall 2022) Checking size: Size of your mailbox can be checked by the user from within Outlook by ch... Read More
  2. MacOS - How do Install UBC Network Printers? Requirements: To install/use UBC Network Printers, you must be using a computer that is: Running MacOS 10.15 or greater Supported by ITServices [has an Asset or Service tag] Have a valid CWL and active accounts Connected to the campus wired or wirel... Read More
  3. How to Print at UBCO (Students) How To Print At UBCO Adding credits to PayforPrint * Go to student  Pay For Print portal:  https://payforprint.ok.ubc.ca/   On a personal device: connect to UBCsecure Authenticate using your CWL username and password with the format cwl. ... Read More
  4. Windows Forced Reboots for UBC Managed Devices To assist the campus community in staying compliant with UBC’s information security standards, new mandatory forced restarts on UBC supported computers are being implemented as operating system security patches and updates are deployed.  Secu... Read More
  5. macOS Upgrades The following article provides details on UBC Okanagan IT-managed macOS upgrades. In order to stay compliant with UBC's Information Security Standards macOS needs to be updated to at least macOS Catalina (10.15). Apple is no longer releasing upd... Read More
  6. How to request IT equipment moves for UBCO staff or faculty To request the move of a single UBC employee’s IT equipment (staff or faculty) from one location to another for office moves, renovations or new builds, you can use the  Okanagan - Employee IT Equipment Move Request form in the UBC Self-Serv... Read More
  7. How to Use the Okanagan - Employee IT Offboarding Form on the UBC Self-Service Portal Administrators looking to discontinue IT services for individuals that are leaving UBC or transferring to another department, can use the Okanagan - Employee IT Offboarding form in the UBC Self-Service Portal.  Applies to: Contractors / Resear... Read More
  8. How to Order Computer Equipment in Workday using the Microserve Catalogue If you are unsure what technology, audio visual or computer equipment you should order, our IT support team can help provide you with recommendations and quotes. To request a consultation: Log into the UBC Self Service Portal Click on "Request ... Read More
  9. macOS - Installing Adobe Software (Adobe Acrobat or the Creative Cloud Suite) Installing Adobe Acrobat DC or other Creative Cloud Software (ex. Photoshop, Illustrator, InDesign etc) Before you install the Creative Cloud installer in order to install Adobe Software, you will need to have an active license for either Adobe Acro... Read More
  10. A Guide to Using MS Teams at UBC Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow UBC groups to create content and share information that they need to work together.   To learn more about MS Teams, please visit it.ubc.ca/teams UBCO ITs Guide ... Read More
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